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How to File a Report with Uber or Lyft After an Accident

How to File a Report with Uber or Lyft After an Accident

Uber and Lyft are far and away the two most popular rideshare companies in the world. The growth of popularity of these services has meant increasing numbers of vehicles on the road driving for Uber and Lyft. This in turn means an increased risk of Ubers and Lyfts getting into accidents with other vehicles, bicyclists, or pedestrians.

If you have been involved in an accident while riding in an Uber or Lyft or after being hit by an Uber or Lyft vehicle, you may wonder how to file an accident report with the rideshare company. Fortunately, both companies have established processes for individuals to report accidents, which Uber and Lyft can then forward to their insurance companies. Promptly filing an accident report with Uber or Lyft is critical to ensuring that your injury claim is ultimately accepted by the rideshare company and their insurer. 

Filing an Accident Report with Uber

You can report being involved in an accident with an Uber vehicle through one of several options. First, if you were injured while riding in an Uber, you can report an accident through the mobile application. In the “Help” section of the app, select the “legal, privacy, and other inquiries” option, which will give you the option to click on “report a serious incident” where you can submit details regarding the crash to Uber. If you were hit by an Uber vehicle while riding in your own vehicle or while riding a bike or walking, you can report an accident directly to the company through its online form.

Once you submit an accident report to Uber, it may attempt to contact you via email or phone while also forwarding your report to its insurer. An adjuster from Uber’s insurance company will also contact you. 

Filing an Accident Report with Lyft

Lyft provides an online accident form that passengers, other motorists, or cyclists or pedestrians can fill out to report an accident involving a Lyft vehicle to the company. As with Uber, you should expect to be contacted by a Lyft representative after submitting an accident report, as well as by an adjuster from Lyft’s insurance company. 

What to Expect After You Have Filed an Accident Report

After filing an accident report with Uber or Lyft, you should expect to be called or emailed by a representative from the company as well as an adjuster from the company’s liability insurer. The company representative or insurer may ask you to provide a statement to supplement the information you provided in your accident report. However, you should never agree to provide an oral or written statement until you have first consulted with an Uber/Lyft accident lawyer. You should also decline to provide the insurance company with access to your medical records. 

Unfortunately, the insurer will be looking for any information it can use to minimize or deny your accident claim. A rideshare accident attorney can communicate with Uber or Lyft and the insurance company on your behalf to protect your rights while providing the company with the information that it needs to process your claim. 

Contact a Personal Injury Lawyer Near You to Discuss Your Car Accident Case in New Jersey

Were you or a loved one injured due to a car accident in New Jersey? Don’t let the medical bills pile up while you wait for the negligent party or their insurance company to do the right thing. Right now, you need an aggressive personal injury attorney on your side, fighting to get you the compensation you need, want, and deserve. The skilled attorneys at Drazin and Warshaw, P.C. represent clients injured because of car accidents in Middlesex, Edison, Perth Amboy, Westfield, New Brunswick, and throughout Ocean County, Monmouth County, Union County, and Middlesex County, New Jersey. Call (732) 576-8860 or fill out our online contact form to schedule a consultation about your case. We have an office conveniently located at 3315 Route 35, Hazlet, NJ 07730 as well as offices in Red Bank, Brick, and Westfield.

The articles on this blog are for informative purposes only and are no substitute for legal advice or an attorney-client relationship. If you are seeking legal advice, please contact our law firm directly.

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